Real People. Real Stories
Clarence House is more than a care center, it's a community. The staff are incredible, and the attention to detail is truly impressive.
My dad's been here since the beginning of September. It's such a lovely clean care home the staff & managers are so caring & genuinely do care for the residents. The events lady makes it a very jolly place to be. When we came to look round one staff member in particular was so nice & we got a warm feeling when she showed us round. Even though my dad lived out of the area, we decided this was the place for him home from home.
First-class care feels like family. I can't fault the staff - all brilliant - so kind, caring, wonderful, knowledgable, dedicated, professional - not enough words to describe how fantastic they are. The rooms and environment are clean, and smell fresh! The food and choices are wonderful! Well managed, attention to detail excellent. I can't thank the staff enough - you have literally saved our lives!
My wife is treated with great care and compassion by the amazing staff, and she receives regular visits from clinicians from the local surgery. She has a pleasant room which is cleaned daily and there are numerous activities for her to join in throughout the week. The staff always listens to any concerns that she may have and they are always pleasant and cheerful.